Privacy Policy

At MagMagic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website.

Information We Collect

We may collect the following information when you visit our website, place an order, or contact us:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related information
  • Order details
  • IP address
  • Browser and device information
  • Website usage data
  • Communication through forms, email, WhatsApp, or customer support

We do not store your complete card, UPI, or banking details. Payments are processed through secure third-party payment providers.

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Send order confirmations and tracking updates
  • Provide customer support
  • Handle returns, refunds, and complaints
  • Improve our website and services
  • Send offers, updates, and promotional messages, where permitted
  • Prevent fraud and misuse
  • Comply with legal obligations

Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, remember preferences, and support marketing activities.

You may disable cookies through your browser settings, but some website features may not work properly.

Sharing of Information

We may share necessary information with trusted third parties such as:

  • Courier and logistics partners
  • Payment gateway providers
  • Website hosting and technology service providers
  • Email, SMS, and WhatsApp communication providers
  • Marketing and analytics platforms
  • Legal or regulatory authorities, when required by law

We do not sell your personal information.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no online platform can guarantee 100% security. Please use the website carefully and avoid sharing sensitive information through unsecured channels.

Marketing Communication

With your consent or where permitted, we may send promotional messages through email, SMS, or WhatsApp. You can opt out of promotional communication at any time by contacting us or using the unsubscribe option where available.

Data Retention

We retain your information as long as necessary to complete transactions, provide support, maintain records, comply with legal requirements, and improve our services.

Your Rights

You may contact us to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of certain data
  • Opt out of marketing communication
  • Raise privacy-related concerns

Some requests may be subject to legal, tax, accounting, or business record requirements.

Children’s Privacy

Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

For privacy-related questions or requests:

Email: care@magmagic.in
Phone/WhatsApp: +91 9179628586

Last Updated: 21-07-2026